Diplomat Inbound is a chat widget that greets your website visitors, answers their questions from your own docs, qualifies them, and books the meeting — instantly, around the clock.
Drop a single line of code on your site. The Diplomat widget is live across every page in minutes.
On any page, Diplomat opens the conversation and offers help — instantly, day or night.
Pricing, security, product questions — answered accurately, with sources, in seconds.
Diplomat captures the lead, reads intent, books the meeting, and syncs everything to your CRM.
Diplomat captures who they are, what they need, and books the next step — then hands it to sales, fully briefed.
Pricing, security, integrations, product details — answered accurately and cited, never invented.
// grounded in your contentDiplomat reads intent and fit in conversation, then prioritizes the leads worth your team's time.
// real-time qualificationWhen intent is high, Diplomat offers times and drops a confirmed meeting on the right rep's calendar.
// no lead left waitingDiplomat routes complex or high-value chats to a live rep with the full transcript and context attached.
// seamless escalationSet the tone, mark off-limits topics, and Diplomat stays on-message — every conversation, every time.
// you stay in controlDiplomat works site-wide and replies in your visitor's language automatically — 24/7, with no staffing.
// always onDiplomat Inbound learns from the same marketing, sales, and product documentation your team already maintains — and stays in sync as it changes.
Update a page or doc and the widget's answers update automatically. No retraining required.
When a visitor asks what isn't documented yet, Diplomat flags it and helps you craft the answer.
Mark topics off-limits — discounts, roadmap, anything — and Diplomat deflects them gracefully.
For a single site that needs to stop missing visitors.
For teams turning website traffic into booked pipeline.
For high-traffic sites that need control and scale.
Every plan comes with a 14-day money-back guarantee. Need more than Scale? Talk to sales →
Get up and running in minutes — no sales call required. Add the widget, point it at your docs, and watch it qualify and book from day one.