Diplomat learns your business from your own marketing, sales, and product docs — then works every channel for you. Inbound chat, outbound email, and customer success, all running on one brain. From first touch to renewal.
Same engine, same knowledge of your business — pointed at three different jobs. Run one or run all three.
A chat widget that turns website visitors into qualified pipeline — answering questions and capturing leads around the clock.
Autonomous outbound that runs the full cycle over email — prospecting the right buyers, working deals, and closing them.
Instant support inside your product and in Slack — resolving customer questions and powering your team, external and internal.
Point Diplomat at your marketing, sales, and product documentation once. Inbound, Outbound, and Customer Success all draw from the same knowledge — so every answer is consistent, accurate, and always current.
Update a doc and every channel updates automatically. No retraining, no stale answers, no drift between teams.
When someone asks what isn't documented yet, Diplomat helps you craft the answer — and remembers it for next time.
Mark topics off-limits and Diplomat handles them gracefully across every channel — never going off-script.
Connect your CRM, inboxes, help center, and Slack when you're ready — Diplomat syncs automatically so there's no channel conflict and no account collision. None of it is required to get started.
Browse all integrations →Get started on Inbound and Customer Success in minutes. Outbound is application-only, so every account gets a tuned, deliverable setup.